By accessing and using the Fenixmar Productions website, the user declares that they have read, understood, and fully accepted these Terms and Conditions.
Use of the site implies free, informed, and express acceptance of the provisions set forth herein.
Fenixmar Productions is an Ecuadorian-American production company dedicated to the organization, promotion, and execution of events, concerts, and shows in Ecuador, the United States, and Spain.
The user agrees to:
Provide truthful and up-to-date information
Not use the site for illegal purposes
Not alter, damage, or interfere with the operation of the site
The user is responsible for the use they make of the website.
Fenixmar Productions may provide links to external ticket sales platforms.
Important:
Ticket purchases are made on third-party websitesPurchase conditions, payments, refunds, and policies are subject to those platforms
Fenixmar Productions is not responsible for:
Payment processes
Purchase failures
Third-party refund policies
Event execution depends on external factors, including:
Logistical conditions
Artist availability
Force majeure situationsFenixmar Productions reserves the right to:
Modify dates, schedules, or locations
Reschedule events
Cancel events when necessary
Refund policies will be subject to:
The ticket sales platform
The event organizer’s conditionsIn case of cancellation or rescheduling:
The user must follow the official instructions communicated on the website or social media channels
Fenixmar Productions shall not be held responsible for:
Loss, theft, or damage of tickets
Issues arising from external platforms
Incidents beyond its control during events
All website content, including:
Images
Videos
Text
Designis the property of Fenixmar Productions or its respective authors and is protected by intellectual property laws.
The website may contain links to external pages.
Fenixmar Productions does not guarantee or take responsibility for:
Content
Security
Policies of such websites
The use of personal data is governed by the Privacy Policy of Fenixmar Productions.
Fenixmar Productions reserves the right to modify these Terms and Conditions at any time.
These Terms are governed by the applicable laws of Ecuador, without prejudice to international operations.
Any dispute shall be resolved before the competent authorities.
